The central console for your internet service provider
Knet is a SaaS platform designed for ISPs that need to connect technical, commercial and support operations in a single place.
At Colnexa we developed Knet as a product strategically aligned with our execution model: a single panel to manage network, customers, billing and tickets, with real-time metrics and transversal cybersecurity.
Cluster status
Production · Colombia
Monitored nodes and links
120+
Active customers
18k
Average uptime
99.9%
Tickets solved / month
3.4k
Data is illustrative and represents the level of visibility that Knet gives you over your operation.
Everything an ISP needs in one place
Knet unifies technical and business views so you can grow without losing control.
Network and topology management
Centralized map of nodes, links and equipment with incident and change history for your fiber and radio infrastructure.
Billing and charging cycles
Plan management, cutoffs, renewals and payment status designed specifically for ISPs and their collection flows.
Integrated support and tickets
Ticket inbox that connects technical and customer care teams with full context for every subscriber.
Orchestrated daily operations
Operational boards for scheduled outages, maintenance, reconnections and day-to-day field team tasks.
Integrations and automations
Connect with external tools (billing, payment gateways, monitoring) and automate repetitive flows.
Transversal cybersecurity
Designed with our Secure Execution Studio approach: access, audit and data protection best practices from day one.
Direct benefits for your operation
Knet is not just a system: it is a way to organize your ISP operation so you can grow with less technical friction.
Full business visibility
Connect the technical view (network) with the financial view (customers and billing) to make decisions based on data instead of assumptions.
Less operational chaos
Reduce manual work, coordination errors and idle time with clear flows for support and field teams.
Better subscriber experience
Faster responses, fewer unexpected outages and clearer communication translate into lower churn and more referrals.
A solid base to scale
Once your operation is organized in Knet, it is easier to open new zones, add more customers and experiment with new commercial models.